The Dynamics 365 User Group Summit is my favourite conference of the year, and it’s only three weeks to go until Summit Phoenix 2018 which runs from 15 to 18 October at the Phoenix Convention Center. Summit is the perfect mix of Microsoft customers, partners, MVPs and Dynamics 365 product group leaders that come together for a week of learning, sharing and networking.
You can still register for Summit Phoenix 2018.
From the industry group lunches to the expo of Dynamics 365 app vendors, Summit has something for everyone. There are 249 Customer Engagement sessions and 289 Finance & Operations sessions (I’m not sure why F&O has more sessions. I’ll have to have a word with Tony Stein about that!).
There are also a couple of extra tracks:
Pre-Conference Academy: these are a range of 1/2 day, 1 day and 2 day hands-on training sessions led by experts in their field and cover topics such as the CRM Administrator Black Belt series, Customer Engagement Integration with the Web API, and PowerApps & Flow. My goal next year is to be invited to present an academy on User Stories for Dynamics 365.
Executive Program is a one-day session for executives of mid-market and enterprise organisations who are leading digital transformation initiatives. It’s a great opportunity to learn from peers and share your experiences in a well-facilitated environment.
Presenting at Summit Phoenix 2018
By the time I booked my ticket for Phoenix, Gus Gonzalez, the hardest working MVP at Summit, had been invited to all the speaker slots. I will be joining Clarissa Simpson for the Customer Services best practices roundtable and Mark Smith for the Becoming Independent roundtable.
My Summit Schedule
Flick through the gallery below to find out which sessions I’ll be attending. But you’ll notice that I still face some though choices. Sometimes, there are three, four or even five sessions I want to attend at the same time. Thankfully, I’m bringing a couple of team mates from RACQ so hopefully we can divide and conquer.