Scrum certification for Microsoft Business Applications practitioners

Is Scrum certification important?

Master Robin is a Professional Scrum Master. Be more like Master Robin.

Master Robin is a Professional Scrum Master. Be more like Master Robin.

The Scrum framework has steadily been gaining popularity since it emerged around 1995. Employers are increasingly expecting candidates to have experience of agile approaches and Scrum is the most popular agile framework (according to research by Rally Software).

In this article, I’ll explain why Scrum is a great certification that’ll help you turbo-charge your career, and give you a short-cut to help you achieve my recommended Scrum certification.

Whether you’re building your career in Dynamics 365, PowerApps or PowerBI, about 25% of Microsoft Business Applications positions include Scrum as a desirable requirement.

I expect this percentage to keep increasing.

Why is that?

Microsoft customers, today more than ever before, are asking Microsoft partners for rapid implementations and to realise value quickly. Scrum is perfectly suited to successfully delivering value quickly. Certainly, much better suited than Microsoft Dynamics SureStep and other traditional, plan-driven methodologies.

Microsoft Dynamics 365, PowerApps and PowerBI customers are asking about Scrum and increasingly Microsoft partners need experienced Scrum practitioners on their team. But just like achieving your Microsoft certifications, Scrum certification isn't a guarantee of expertise. It demonstrates a knowledge of the Scrum framework's foundation and people on their first Scrum project become Scrum experts 10x faster if they have achieved their certification.

Which Scrum certification is best for you?

Download my guide to Scrum certification and find out.

Scrum certification options

There are two well-known and well-regarded Scrum certifications:

  1. Certified ScrumMaster® (CSM), Scrum Alliance®

  2. Professional Scrum Master (PSM),

(I've no idea why Scrum Alliance doesn't use a space in scrum master, but that's their thing.)

Scrum Alliance

Scrum Alliance was founded by Scrum co-founders, Jeff Sutherland and Ken Schwaber, in 2002. Until 2012, anyone completing the two day Certified ScrumMaster training class was given a CSM certificate, but since 2012 they've had to pass a multiple choice assessment shortly after taking the class.

The two-day training class costs between $900 and $2000 depending on the trainer and attendance at a class is required before students can take the assessment. There are about 200,000 Certified ScrumMasters. Certification lasts for two years before it needs to be renewed. Renewal costs about $150.

Scrum Alliance offers lots of advanced courses and certifications for scrum masters, product owners, developers, trainers and coaches.

Ken Schwaber left Scrum Alliance and set up in 2009. also offers training and certification for Scrum practitioners.

What’s different about

Scrum practitioners can take the Professional Scrum Master assessment online without taking the training course. The PSM level I assessment can be taken for $150.’s certifications don’t expire. also offers lots of advanced courses and certifications for scrum masters, product owners, developers, trainers and coaches.

My recommendation: Professional Scrum Master

Today I recommend the Professional Scrum Master I as the starter certification for new Scrum practitioners. I like that you can take the PSM assessment without being forced to take a two-day, in-person training course.

Having passed both the Scrum Alliance CSM and PSM assessments, they are both a fair reflection of your Scrum knowledge.

How to pass the Professional Scrum Master assessment

Here are the steps I recommend before taking the PSM I assessment:

  1. Complete a online course like my Scrum for Microsoft Business Applications. The course expands on all the content in the Scrum Guide and includes quizzes to test your knowledge.

  2. Read and re-read the Scrum Guide. It's less than pages but it contains almost everything you need to know for the assessment. Have it handy when you take the assessment (it's an open book online test).

  3. Take the open assessment. It's 30 sample questions in 30 minutes. Retake it until you consistently score 95% or higher.

  4. Take the practice assessment included in the Scrum for Microsoft Business Applications. It has 80 questions and a 60 minute time limit, just like the real PSM I assessment.

  5. Read about burndown charts and scaled Scrum. Both topics are likely to be assessed in PSM I but are not covered in the Scrum Guide.

When taking the certification assessment, read the questions carefully but don't overthink them (there are no trick questions). Timing is tight. If you can't answer a question straight away, flag it and come back later after answering all the other questions.

Good luck!